The Woodbridge Guest Information

Arrival & Your Stay

 

What time is check-in and check-out?

Check-in is usually between 15:00 and 17:00, and check-out is by 10:00. Earlier check-in or later check-out may be possible by prior arrangement. Early check-in may be confirmed on the morning of check-in when we are certain that your room will be ready.

 

What if my flight is delayed or I need to arrive late?

Just phone or message our Mobile Concierge. We can arrange for a later arrival when required.

 

What if I need to change my dates?

Please contact us as soon as possible. We will do our best to accommodate changes, subject to availability and the conditions of your booking.

 

Is The Woodbridge staffed 24 hours?

The Main House is primarily the guests’ domain, so staff are not continuously present in the house. Our Mobile Concierge is available by phone or text whenever you need assistance.

 

 

Food & Facilities

 

What facilities are provided in the rooms?

All rooms have complimentary Wi-Fi, smart television, tea and coffee facilities, a bar fridge, iron and ironing board, hairdryer and toiletries. Heating and cooling arrangements vary between rooms, so please see the individual Accommodation pages for full room features.

 

Does The Woodbridge serve breakfast or other meals?

No. The Woodbridge operates as a Rooms Only hotel and does not serve meals or provide food supplies. There are restaurants, cafés and other dining options within walking distance and nearby.

 

Is there a Guest Kitchenette?

Yes. Guests have 24-hour access to a shared kitchenette and dining area with facilities for simple self-catering. See our Guest Kitchenette  page for full details.

 

Is there housekeeping?

Housekeeping is available on request after every two nights of your stay. Additional supplies are available at any time. Housekeeping is not available on Sundays or Public Holidays.

 

Is Wi-Fi available?

Yes. Complimentary Wi-Fi is available to guests.

 

Is there parking on site?

Yes. Complimentary on-site parking for small/medium vehicles is available for guests. There is free street parking for SUVs and larger vehicles.

 

Is bicycle storage available?

Yes. Bicycle storage is available for guests on request.

 

Are there laundry facilities?

There are no guest laundry facilities at The Woodbridge. A family-run laundromat and laundry service is available nearby in New Norfolk.

 

 

Accessibility & Other Information

 

Does The Woodbridge have accessible accommodation?

The Capt Roadknight is our Easy Access Queen Room, located on the entry level with level access throughout the room and bathroom, a flat walk-in shower and accessibility features. Please contact us if you would like to discuss your individual requirements.

 

Are there exercise facilities?

There is no gym at The Woodbridge. Riverside walking and jogging paths and outdoor exercise stations are nearby, and New Norfolk’s community swimming pool is approximately 200 metres away.

 

Is the property secure?

Yes. The property has controlled vehicle access, monitored security and video surveillance. Guests are provided with access to the vehicle gate and Main House.

 

Do you accept children?

The Woodbridge is geared towards a predominantly adult clientele and is not specifically set up for children. Older children who are comfortable sleeping in their own room may be suitable; please contact us to discuss your requirements.