LIVE LIFE, STAY SAFE
Like you, we are monitoring things closely, and all of our decisions are made based on two criteria:
– being able to keep everyone safe, and
– being able to deliver on the promise of a wonderful stay.
Please read details of our COVID SAFE practices, FLEXIBLE booking terms below.
Now that we seem to have reached a ‘new’ normal, normal booking and payment terms will apply.
In the event that Covid restrictions force guests to change plans, we will leave reservations in place, follow developments and then negotiate with guests to reschedule their trip.
Whatever happens, we will work it through.
Our Bubble Strategy has been created to ensure your safe enjoyment of The Woodbridge.
This strategy includes contactless check-in and check-out options, individual private entrance options, limited access hallway traffic, closed access to your room, contactless concierge services, e-compendiums, in-room services, social distancing dining, e-menus & orders and revised food services.
Common areas have been reconfigured for social distancing.
Full contact details are required for making a reservation and QR code checkin is required on arrival, enabling speedy contact tracking if required. Guests will be advised of any further requirements and are asked to bring a mask just in case.
Covid vaccination is mandatory for all stff and tour guides.
Woodbridge has always followed sound principles of cleanliness and hygiene.
Our protocols have been enhanced to address the current Covid precautions, including deep clean between occupancies, no staff entrance to your private room ‘bubble’, hand sanitation stations throughout the property, regular sanitation of surfaces of common areas.
To maintain the integrity of your room bubble, daily room service has been suspended. Stays are configured in multiples of 2 & 3 days, with room service offered after 3 days. Replacement towels, robes, toiletries are available at any time of request.
We own all our own linens, so you know exactly where they have been, and the sanitation standards.
All Covid Safe Plans required by government are in place.
Meals in the Dining Room of The Pavilion at The Woodbridge has always been a relaxed, convivial affair. While guests have always seated separately, they have often talked between tables and compared notes on the day’s activities.
The Pavilion is very spacious, and our numbers are small. Social distancing is not a problem.
However, Covid did pose a few problems for our dining style, particularly for breakfast. Breakfasts had always been a delightful, relaxed combination of help yourself buffet and individually served items. Guests loved our buffet and we did not want to lose that great morning vibe. But with Covid, buffets were out! Correct?
There were a lot of sleepless nights, and a few false starts, and trials and errors.
We think we now have it right.
Dinner is more or less unchanged.
Breakfast? Well we hope our Breakfast in a Bottle Buffet is going to give you good giggle while keeping your safe!
